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Frequently Asked Questions

EazyCard is a prepaid bank Card

A prepaid bank card is a payment card that is loaded with funds in advance. It can be used to make purchases, pay bills, or withdraw cash, similar to a debit or credit card, but it is not linked to a bank account.

EazyCards are widely accepted worldwide, wherever debit or credit cards are accepted, including online stores, retail outlets, and ATMs.

You can load funds via:- Our WebApp, please go to https://app.eazycard.sarl or visit our office at Immeuble ex Minusma II, 2eme etage Sotuba Bougouba Bamako- Or call us on +223 93 13 33 33 if you may need any further assistance

Common fees include:-

  • Monthly maintenance fees of 750 FCFA VAT exclusive
  • Reload fees 1.5% VAT exclusive
  • ATM withdrawal fees - International Transaction fees 1500 FCFA VAT exclusive

Yes, EazyCard is part of a global payment network like Visa or Mastercard. However, foreign transaction fees or currency conversion fees may apply.

Yes, EazyCard allow ATM withdrawals. However, fees may apply for using out-of-network ATMs

If your card is stolen or you suspect fraudulent activity, you can block transactions by logging into your account from our WebApp (https://app.eazycard.sarl) and follow the steps

Report your lost or stolen card to our office by visiting, calling or emailing!

Eazy SARL Immeuble ex Minusma II, 2eme etage Sotuba Bougouba, Bamako or Call: +223 93 13 33 33 email: bonjour@eazy,sarl